Secure Transaction Help

We are NOT a bank, UPI app, NPCI, or government authority.
We only provide general information to help users understand the official complaint process.

🔒 PRIVACY POLICY

Your privacy is important to us. This Privacy Policy describes how we collect, use, and protect your information when you use our website.

1. Information We Collect

We may collect the following basic information:

  • Your name

  • Phone number

  • Email address

  • Description of your transaction issue

We never ask for or store sensitive information such as:
❌ OTP
❌ PIN
❌ Password
❌ Full card details
❌ Net banking login credentials

2. How We Use Your Information

We use your information to:

  • Respond to your inquiry

  • Provide general complaint guidance

  • Improve our customer support experience

We do not use your information for financial activities or transactions.

3. Information Sharing

We do not sell, trade, or share your information with unauthorized third parties.
Information is shared only when legally required.

4. Data Security

We use reasonable security measures to protect your data.
However, no online method is 100% secure, and we cannot guarantee absolute protection.

5. Third-Party Links

Our website may contain links to official websites (e.g., NPCI, banks).
We are not responsible for the privacy practices of third-party sites.

6. Contact Information

If you have questions about this Privacy Policy, contact us:
📞 8158901159
📧 support@securetransactionhelp.in